You are here: In the Event of: New in Houston Utilities Telephone Services

Telephone Services

Service for the Houston area, including most of the surrounding cities is provided primarily by SBC. To order new
telephone service from SBC, please call 1.800.464.7928 or visit www.sbc.com. There are many other Houston area
telephone service providers from which to choose. To order from COMCAST, please call 1-866-942-1341 or visit http://www.comcastconnect.com
 
The City of Houston and the immediate surrounding areas have 3 area codes: 713, 281 and 832. When calling from
one of these area codes to the other and within the same area code, 10-digit dialing is required. Three other area codes
409, 936 and 979 are part of the larger 10-county Houston metropolitan area. When calling from the 281, 713 and 832
area codes to the 409, 936 and 979 area codes, long distance charges are assessed.
Residents may choose from a variety of other local and long distance carriers.

TEXAS NO-CALL LISTS
As a residential customer, you can add your name to state-sponsored “No-Call Lists,” which will identify you as a
customer who does not want to receive phone calls from telephone solicitors.
There are two “No-Call Lists” maintained by the Public Utility Commission of Texas:
 
Statewide Do Not Call List: The first list, a statewide “Do Not Call List,” will apply to all telephone
marketers operating in Texas. There is a registration charge of $2.25 for each residential phone number
registered by phone (online registration is free). Your registered residential telephone number(s) will
remain on this list for three years. You may still receive calls if you have an established relationship
with the solicitor, if you have previously contacted the solicitor as a result of an advertisement or other
marketing activity, if the solicitor is calling to collect a debt, or other exemptions.
 
Electric No-Call List: The second list has been created to prevent calls only from Retail Electric Providers
and telemarketers calling about your electric service. There is a registration charge of $2.55 for each
number placed on the “Electric No Call List (online registraytion is free).” Numbers placed on this list
will remain on the list for five years. Both residential and business numbers can be registered for the
“Electric No Call List.”

HOW DO I SIGN UP?
You may sign up for the “No-Call Lists” by visiting www.texasnocall.com or by calling
toll-free 1-866-TX-NO-CALL (1.866.896.6225). Consumers in Texas can now register for
the National Do Not Call List by visiting www.donotcall.gov or by calling, toll-free, 1.888.382.1222
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